Refund policy
At NomTech, we are committed to providing high-quality products and ensuring customer satisfaction. That’s why we offer a 14-day refund or replacement policy, no questions asked, as long as the following conditions are met:
Eligibility for Return & Replacement
- Timeframe – Returns or replacements must be requested within 14 days from the date of purchase.
- Product Condition – The item must be in its original condition, with no physical damage (such as cracks, dents, or scratches).
- Complete Package – All accessories, packaging, and included items (such as chargers, cables, or manuals) must be returned. Missing items may result in a deduction from the refund or rejection of the return.
Refund & Replacement Process
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Once the returned item is received and inspected, we will process your refund or issue a replacement within 2-5 business days.
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Refunds will be issued via the original payment method.
Non-Returnable Items
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Items with physical damage caused after purchase.
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Products that are missing essential parts or accessories.
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Any item returned beyond the 14-day return window.
For any return requests, please contact us at Support@NomTech.Shop or visit us at Mai Tower, Al Nahda 1, Office 701-01, Dubai, UAE.
NomTech reserves the right to modify this policy at any time.