• Off. 701-01 Mai Tower, Al Nahda 1, Dubai
  • Monday- Saturday: 9 am - 7 pm

Refund and Returns Policy

Refund policy

 

At NomTech, we are committed to providing high-quality products and ensuring customer satisfaction. That’s why we offer a 14-day refund or replacement policy, no questions asked, as long as the following conditions are met:

 

 

Eligibility for Return & Replacement

 

 

  1. Timeframe – Returns or replacements must be requested within 14 days from the date of purchase.
  2. Product Condition – The item must be in its original condition, with no physical damage (such as cracks, dents, or scratches).
  3. Complete Package – All accessories, packaging, and included items (such as chargers, cables, or manuals) must be returned. Missing items may result in a deduction from the refund or rejection of the return.
 

Refund & Replacement Process

 

 

  • Once the returned item is received and inspected, we will process your refund or issue a replacement within 2-5 business days.

  • Refunds will be issued via the original payment method.

 

Non-Returnable Items

 

 

  • Items with physical damage caused after purchase.

  • Products that are missing essential parts or accessories.

  • Any item returned beyond the 14-day return window.

 

For any return requests, please contact us at Support@NomTech.Shop or visit us at Mai Tower, Al Nahda 1, Office 701-01, Dubai, UAE.

NomTech reserves the right to modify this policy at any time.